Shipping & Returns

Shipping: Please allow 10 - 14 business days for delivery. Please contact us ( after this 10 - 14 day period so that your order can be traced. We will use Canpar for the majority of shipments in Canada. Areas not covered by Canpar will be delivered via Canada Post. UPS or Canada Post will be used for all shipments to the United States. Buyers outside of North America will be contacted to confirm shipping method and cost.

Returns: Need to return an item? Please contact us ( within 30 days in order to arrange a full refund. Prior to returning an item, you must contact us to obtain a return authorization number. All items must be returned prepaid and properly packed in the original packaging to prevent damage.

Seracon Products
5800 Andover Avenue
Mont-Royal, QC
H4T 1H4
Tel: (514) 954-0090
Tel: (800) 465-1818
Fax: (514) 954-9988

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